Last Updated: October 17, 2026
1. Introduction
Welcome to Boxes ASAP (“Boxes ASAP,” “we,” “our,” or “us”). These Terms of Service and Terms of Sale (“Terms”) govern your access to and use of our website, https://boxesasap.com/, and any purchases, quotations, orders, or other transactions made through our website or directly with our company.
Boxes ASAP is a packaging solutions provider based in Houston, Texas, United States.
By accessing our website, requesting a quotation, placing an order, or purchasing our products, you agree to these Terms. If you do not agree, please do not use our website or place an order.
If you are accepting these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
2. Eligibility and Business Information
You must be legally capable of entering into a binding agreement to use our website and purchase our products.
You agree to provide accurate, complete, and current information when submitting an order, requesting a quotation, or creating an account, if account functionality is available.
You are responsible for maintaining the accuracy of your contact, billing, shipping, and business information.
3. Products and Packaging Services
Boxes ASAP offers packaging products and related solutions, which may include corrugated boxes, cardboard packaging, custom-sized boxes, printed packaging, and other packaging products made available on our website.
Product specifications, available sizes, materials, colors, printing options, minimum order quantities, and customization options may vary by product.
We make reasonable efforts to display product descriptions, images, dimensions, and specifications accurately. However, product images and digital previews are illustrative and may not reproduce the exact appearance of the finished product.
Minor variations in color, material texture, printing, dimensions, or manufacturing finish may occur, particularly with custom-manufactured packaging.
Any material specifications, performance claims, certifications, or suitability statements will be subject to the information expressly provided for the relevant product or order.
4. Custom Orders and Artwork Approval
Certain products may be manufactured or printed according to customer-specific requirements.
For custom orders, you are responsible for providing accurate specifications, dimensions, artwork, logos, text, colors, and other required production information.
Before production begins, we may provide a digital proof, mockup, sample, or specification sheet for your review and approval.
You are responsible for carefully reviewing all submitted proofs and specifications, including spelling, artwork placement, dimensions, colors, and other design details.
Once you approve a proof or authorize production, changes may not be possible without additional costs, production delays, or cancellation restrictions.
We are not responsible for errors in customer-provided artwork or specifications that were approved by the customer, except to the extent required by applicable law or expressly agreed in writing.
Custom products may not be eligible for cancellation, return, or refund once production has begun, except where required by law or where the product qualifies for a remedy under our applicable policies.
5. Quotations, Pricing, and Product Availability
Prices, quotations, discounts, and delivery estimates are subject to change until an order is accepted, unless a written quotation expressly provides otherwise.
A quotation may specify product quantities, dimensions, materials, printing requirements, shipping charges, taxes, payment terms, and a validity period.
Unless stated otherwise in writing, quotations expire after the period specified in the quotation.
We reserve the right to correct genuine pricing, typographical, product-description, and technical errors. If an error affects an order you have submitted, we will contact you and explain the available options before proceeding where appropriate.
Product availability and manufacturing capacity may vary. Submitting an order or quotation request does not automatically mean that the order has been accepted.
6. Order Placement and Acceptance
When you place an order through our website or another authorized sales channel, you are submitting an offer to purchase the selected products.
We may review an order for product availability, payment authorization, shipping information, customization requirements, fraud prevention, and other legitimate business purposes.
An automated order confirmation acknowledges receipt of your order and does not necessarily constitute final acceptance.
An order will be considered accepted when we expressly confirm acceptance or otherwise begin fulfilling it in accordance with the applicable order terms.
We reserve the right to reject, cancel, or limit orders where reasonably necessary, including in cases of suspected fraud, payment failure, inaccurate information, product unavailability, or genuine pricing errors, subject to applicable law.
If we cancel an order after receiving payment, we will arrange any refund required under applicable law and the relevant order terms.
7. Payments, Taxes, and Billing
You agree to pay the prices, shipping charges, taxes, and other fees disclosed at checkout or specified in an accepted written quotation.
Payments may be processed through third-party payment providers. Your use of those services may also be subject to their separate terms and privacy policies.
You authorize us and our payment providers to process the payment method you select for the applicable transaction.
Applicable sales taxes and other legally required charges may be added to your order.
For orders placed under an approved business account or written payment arrangement, the applicable invoice and payment terms will govern the transaction.
If a payment fails, is reversed, or is disputed, we may pause fulfillment or take other lawful steps to resolve the issue.
8. Shipping, Delivery, and Risk of Loss
Shipping methods, estimated delivery dates, applicable charges, and other delivery conditions will be provided at checkout or in your quotation or order confirmation, as applicable.
Delivery dates are estimates unless we expressly guarantee a date in writing.
Delivery may be affected by manufacturing schedules, carrier delays, weather, transportation disruptions, incorrect shipping information, or circumstances beyond our reasonable control.
You are responsible for providing a complete and accurate delivery address and any special delivery instructions required for your location.
Risk of loss, title transfer, and responsibility for products during transportation will be determined by the applicable order terms and governing law. Nothing in these Terms is intended to waive rights that cannot legally be excluded.
For additional information, please review our Shipping Policy: https://boxesasap.com/shipping-policy/.
9. Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible using the contact details provided on our website.
Whether a change or cancellation can be accommodated depends on the order status, manufacturing stage, materials already purchased, customization requirements, and any costs already incurred.
Custom orders may become non-cancellable once materials have been committed or production has begun, subject to applicable law and the terms agreed for that order.
Any cancellation charges or amounts retained must be consistent with the applicable agreement and law.
If we are unable to fulfill an accepted order, we will notify you and provide any refund or other remedy required under applicable law.
10. Returns, Refunds, and Damaged Products
Returns, refunds, and exchanges are governed by our Return & Refund Policy, which forms part of these Terms.
Because packaging products may be customized to customer specifications, certain custom-made items may have restrictions on returns or cancellations once production has begun.
These restrictions do not eliminate any rights or remedies that may apply to defective, damaged, incorrectly supplied, or otherwise non-conforming products under applicable law.
If your order arrives damaged, contains incorrect items, or does not conform to the agreed specifications, please contact us promptly and provide your order number and supporting photographs or other relevant information.
Return authorization, inspection requirements, refund eligibility, and available remedies will be handled in accordance with our Return & Refund Policy and applicable law.
Return & Refund Policy: https://boxesasap.com/return-refund-policy/.
11. Customer Representations and Responsibilities
By placing an order, you represent that:
- The information you provide is accurate and complete.
- You have the authority to place the order and make payment.
- You have the necessary rights or permissions to use any artwork, logos, trademarks, photographs, text, or other materials supplied for production.
- Your supplied materials do not knowingly infringe another party’s intellectual property rights or violate applicable law.
- You will use the products in compliance with applicable laws and regulations.
You are responsible for reviewing the suitability of packaging products for your intended use, including any relevant product dimensions, weight requirements, storage conditions, and handling needs.
12. Intellectual Property Rights
Unless otherwise stated, the website and its content, including text, graphics, photographs, logos, designs, page layouts, and other materials, are owned by Boxes ASAP or used under appropriate authorization.
You may not reproduce, distribute, modify, publish, or commercially exploit our website content without our prior written permission, except as permitted by law.
You retain ownership of the customer artwork and other materials you own and provide to us. You grant Boxes ASAP a limited, non-exclusive license to use, reproduce, modify as necessary for production, and transmit those materials solely to fulfill your order, provide related services, and perform associated business operations.
You represent that you have the rights necessary to grant this license.
We will not claim ownership of your trademarks or artwork merely because you provide them for packaging production.
13. Prohibited Website Use
You agree not to:
- Use the website for unlawful, fraudulent, or deceptive purposes.
- Interfere with website functionality, security, or availability.
- Attempt unauthorized access to our systems or another user’s account.
- Introduce malicious code or conduct activities that compromise website security.
- Copy, scrape, or exploit website content in violation of applicable law or our rights.
- Submit artwork or materials that unlawfully infringe third-party rights.
- Misrepresent your identity, payment information, or authority to place an order.
We may restrict or suspend access where reasonably necessary to protect our website, customers, business, or legal rights.
14. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping providers, analytics tools, and external websites.
We do not control the independent operations of third-party services and are not responsible for their content, terms, or privacy practices, except to the extent applicable law provides otherwise.
Your use of a third-party service may be subject to separate terms and conditions.
15. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website and any general information provided through it are made available on an “as is” and “as available” basis.
We do not guarantee uninterrupted website availability, error-free operation, or that every website description or digital preview will be free from inaccuracies.
Product-specific warranties, if any, will be stated in the applicable product documentation, written quotation, or order agreement.
Nothing in these Terms excludes or limits any warranty or consumer right that cannot lawfully be excluded or limited under applicable law.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Boxes ASAP will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising out of or relating to website use, product purchases, manufacturing delays, or delivery issues.
This limitation applies only to the extent permitted by applicable law and does not exclude liability that cannot legally be excluded, including any liability arising from fraud, willful misconduct, or other matters for which limitation is prohibited.
Subject to those exceptions, our total liability relating to a particular order will not exceed the amount paid or payable to Boxes ASAP for the specific products or services giving rise to the claim, unless a different limit is required by law or expressly agreed in writing.
Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, the applicable limitations will apply only to the extent legally permitted.
17. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Boxes ASAP and its officers, employees, and authorized representatives against third-party claims, losses, liabilities, and reasonable legal expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another party’s rights through artwork or materials you supplied.
This provision does not apply to the extent a claim results from our own conduct for which indemnification cannot lawfully be required.
18. Dispute Resolution and Governing Law
These Terms will be governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.
The parties will attempt in good faith to resolve disputes through direct communication before initiating formal proceedings.
Subject to applicable law, disputes arising out of these Terms or a transaction with Boxes ASAP may be brought before the state or federal courts located in Harris County, Texas, where those courts have jurisdiction.
Nothing in this section limits any mandatory consumer rights, statutory remedies, or jurisdictional protections that cannot lawfully be waived.
Important: Any binding arbitration agreement, class-action waiver, or mandatory pre-dispute notice procedure will apply only if separately and validly agreed to and enforceable under applicable law.
19. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Please review the Privacy Policy here: https://boxesasap.com/privacy-policy/.
20. Changes to These Terms
We may revise these Terms from time to time to reflect changes in our products, business operations, website features, or applicable legal requirements.
The updated version will be published on this page with a revised “Last Updated” date.
Changes will apply as permitted by law. Material changes will not retroactively alter an existing order where doing so would violate applicable law or the terms governing that order.
Your continued use of the website after updated Terms are published constitutes acceptance only to the extent such acceptance is legally effective.
21. Severability and Entire Agreement
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
These Terms, together with the applicable quotation, accepted order terms, Privacy Policy, Shipping Policy, and Return & Refund Policy, form the agreement governing your use of the website and the relevant transaction, subject to any separate written agreement that expressly applies.
If a separate written agreement conflicts with these Terms, the separate agreement will control only to the extent expressly stated and legally enforceable.
22. Contact Information
If you have questions about these Terms, your order, or our services, please contact us:
Company Name: Boxes ASAP
Location: Houston, Texas, United States
Website: https://boxesasap.com/
Email: [email protected]
Phone: +1 713-853-6943
Mailing Address: 14942 S POST OAK RD STE 100 HOUSTON, TX 77053
We will make reasonable efforts to respond to your inquiry and help resolve any order-related concerns.